Assistant Hotel Supervisor
4 weeks ago
Travelodge is a leading hotel chain with over 590 hotels across the UK, Spain, and Ireland. We pride ourselves on delivering exceptional customer experiences and providing unbeatable value. As an Assistant Hotel Manager, you will play a key role in leading, coaching, and motivating our hotel teams to deliver outstanding results.
Key Responsibilities:- Room and Communal Area Maintenance: Ensure that rooms and communal areas are cleaned to the highest standards, adhering to our company's best practices.
- Food and Beverage Operations: If working in a Bar Cafe hotel, ensure that food is prepared and presented to our brand standards, and maximize food and beverage sales through effective cross-selling and upselling techniques.
- Customer Feedback and Action Plans: Review customer feedback to identify areas for improvement and develop targeted action plans to enhance the customer experience.
- Team Development and Recruitment: Work with team members to create personal development plans, recruit motivated team members, and ensure they receive a warm induction.
- Reporting and Maintenance: Oversee any repairs or maintenance needed, and report on these to ensure timely resolution.
- Additional Responsibilities: Manage rotas, handle banking, and ensure compliance with health and safety protocols.
As an ideal candidate, you will have experience as an Assistant Manager or equivalent in a customer-facing industry, with a proven track record of leading teams. Experience in food and beverage operations is advantageous but not essential. If you are a current Travelodge employee, you must demonstrate the necessary criteria for this role.
What We Offer:- Competitive Salary and Bonus: Earn an annual bonus of up to 13% by achieving customer satisfaction targets.
- Flexible Shift Patterns: Enjoy flexible shift patterns to suit your lifestyle.
- Employee Benefits: Receive 50% discount on rooms, food, and drink, plus discounts for friends and family, and additional holiday with each year of service.
- Pension Scheme: Contribute to our pension scheme, with an employer contribution of 3%.
At Travelodge, we value your attitude and character as much as your experience. We are looking for individuals who embody our core values of Care About People, Attention to Detail, and Drive for Results. If you are passionate about delivering exceptional customer experiences and leading high-performing teams, we would love to hear from you.
-
Reception Supervisor
3 weeks ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full timeJob Title: Reception SupervisorLinton Lodge Oxford, a reputable hotel, is seeking a dedicated and proactive Reception Supervisor to lead our front desk team.Key Responsibilities:Oversee Front Desk Operations: Supervise the reception team, ensuring compliance with Front Office Standard Operating Procedures (SOPs), including quality assurance (QA)...
-
Reception Supervisor
4 weeks ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full timeJob Title: Reception SupervisorLinton Lodge Oxford, a renowned hotel in the Best Western Signature Collection, is seeking a dedicated and proactive Reception Supervisor to lead our front desk team. This is an excellent opportunity for a customer-focused and organized individual to contribute to the exceptional guest experience at our hotel.Key...
-
Reception Supervisor
4 weeks ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full timeJob Title: Reception SupervisorLinton Lodge Oxford, a renowned hotel in the Best Western Signature Collection, is seeking a dedicated and proactive Reception Supervisor to lead our front desk team. This is an excellent opportunity for a customer-focused and organized individual to contribute to the exceptional guest experience at our hotel.Key...
-
Reception Supervisor
1 month ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full timeJob Title: Reception SupervisorLinton Lodge Oxford, a renowned hotel in the Best Western Signature Collection, is seeking a dedicated and proactive Reception Supervisor to lead our front desk team. This is an excellent opportunity for a customer-focused and organized individual to contribute to the exceptional guest experience at our hotel.Key...
-
Reception Supervisor
1 month ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full timeJob Title: Reception SupervisorLinton Lodge Oxford, a renowned hotel in the Best Western Signature Collection, is seeking a dedicated and proactive Reception Supervisor to lead our front desk team. This is an excellent opportunity for a customer-focused and organized individual to contribute to the exceptional guest experience at our hotel.Key...
-
Reception Supervisor
2 weeks ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full timeJob DetailsLinton Lodge Oxford is a Member of Best Western Signature Collection, seeking a skilled Reception Supervisor to oversee the front desk operations. The ideal candidate will be responsible for leading the reception team, ensuring seamless guest experiences, and maintaining high standards of customer service.Key ResponsibilitiesTeam Leadership:...
-
Bar Supervisor
3 weeks ago
Oxford, Oxfordshire, United Kingdom The Store Oxford Full timeAbout The Store OxfordWe are a new luxury and boutique hotel set in the heart of Oxford, offering a unique and enchanting experience to our guests. Our 101-bedroom hotel is a place of discovery, innovation, and community, where we strive to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation, and Community.Job Title:...
-
Front Desk Team Lead
2 weeks ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full time**Job Title:** Reception SupervisorLinton Lodge Oxford, part of the Best Western Signature Collection, is seeking a dedicated and proactive Reception Supervisor to lead our front desk team. This is a fantastic opportunity for a customer-focused and organised individual to contribute to the exceptional guest experience at our hotel.**Key...
-
Reception Team Lead
2 weeks ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full timeJob Title: Reception SupervisorJob Summary: We are seeking a dedicated and proactive Reception Supervisor to lead our front desk team at Linton Lodge Oxford.Key Responsibilities:Front Desk Operations: Supervise the reception team, ensuring compliance with Front Office Standard Operating Procedures (SOPs), including quality assurance (QA) standards. Manage...
-
Maintenance Supervisor
3 weeks ago
Oxford, Oxfordshire, United Kingdom LGH Hotels Management Full timeThe OpportunityWe are seeking a highly skilled and experienced Maintenance Supervisor to oversee the maintenance operations of our hotel. As the Maintenance Supervisor, you will be responsible for ensuring that all equipment and facilities are in good working order, and that any maintenance issues are addressed promptly and...
-
Maintenance Supervisor
3 weeks ago
Oxford, Oxfordshire, United Kingdom LGH Hotels Management Full timeThe OpportunityWe are seeking a highly skilled and experienced Maintenance Supervisor to oversee the maintenance operations of our hotel. As the Maintenance Supervisor, you will be responsible for ensuring that all equipment and facilities are in good working order, and that any maintenance issues are addressed promptly and...
-
Hotel Ambassador
2 weeks ago
Oxford, Oxfordshire, United Kingdom Malmaison Full timeHotel AmbassadorAs a Hotel Ambassador at Malmaison Oxford, you will be the first point of contact for our guests, setting the tone for their stay with us.Responsibilities include welcoming guests, assisting with luggage, and parking their cars. You will also be involved in check-in and check-out processes, ensuring a seamless experience for our guests.Local...
-
Hotel Ambassador
1 week ago
Oxford, Oxfordshire, United Kingdom Malmaison Full timeHotel AmbassadorAs a Hotel Ambassador at Malmaison, you will be the first point of contact for our guests, setting the tone for their stay with us. Your role will involve welcoming guests, assisting with luggage and parking cars, and providing exceptional customer service.Your Key Responsibilities- Provide warm and welcoming service to all guests- Assist...
-
Hotel Ambassador
2 weeks ago
Oxford, Oxfordshire, United Kingdom Malmaison Full timeHotel AmbassadorAs a Hotel Ambassador at Malmaison Oxford, you will be the first point of contact for our guests, setting the tone for their stay with us. Your role will involve welcoming guests, assisting with luggage, and taking responsibility for parking their cars.As a key member of our front of house team, you will be responsible for assisting with...
-
Hotel Financial Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Graduate Hotels Full timeJob Title: Hotel AccountantAbout the Role:We are seeking a highly skilled and experienced Hotel Accountant to join our team at Graduate Hotels. As a key member of our finance department, you will be responsible for overseeing the day-to-day financial operations of the hotel, including accounts payable, accounts receivable, payroll, and general ledger...
-
Hotel Financial Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Graduate Hotels Full timeJob Title: Hotel AccountantAbout the Role:We are seeking a highly skilled and experienced Hotel Accountant to join our team at Graduate Hotels. As a key member of our finance department, you will be responsible for overseeing the day-to-day financial operations of the hotel, including accounts payable, accounts receivable, payroll, and general ledger...
-
Hotel Financial Manager
2 weeks ago
Oxford, Oxfordshire, United Kingdom Graduate Hotels Full timeROLE RESPONSIBILITIESAs a key member of the Graduate Hotels team, the Hotel Accountant will oversee the day-to-day financial operations of the hotel, ensuring accuracy and compliance with local and international accounting standards. This includes managing accounts payable, accounts receivable, payroll, and general ledger accounting, as well as implementing...
-
Hotel Accounting Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Graduate Hotels Full timeJob Title: Hotel AccountantAbout the Role:We are seeking a highly skilled and experienced Hotel Accountant to join our team at Graduate Hotels. As a key member of our finance department, you will be responsible for overseeing the day-to-day financial operations of the hotel, including accounts payable, accounts receivable, payroll, and general ledger...
-
Hotel Accounting Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Graduate Hotels Full timeJob Title: Hotel AccountantAbout the Role:We are seeking a highly skilled and experienced Hotel Accountant to join our team at Graduate Hotels. As a key member of our finance department, you will be responsible for overseeing the day-to-day financial operations of the hotel, including accounts payable, accounts receivable, payroll, and general ledger...
-
Hotel Accounting Manager
3 weeks ago
Oxford, Oxfordshire, United Kingdom Graduate Hotels Full timeFinancial Leadership RoleGraduate Hotels is seeking a highly skilled Hotel Accountant to join our team. As a key member of our financial leadership team, you will be responsible for overseeing the day-to-day financial operations of the hotel, including accounts payable, accounts receivable, payroll, and general ledger accounting.Key ResponsibilitiesImplement...