Customer Service Representative
3 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Evesham Worcester Rd Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, ensuring that customers have a positive shopping experience.
- Work collaboratively with colleagues to achieve sales and service targets.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Maintain a clean and safe store environment, adhering to health and safety standards.
- Participate in visual merchandising and store displays to promote products and services.
- Support colleagues during peak periods, demonstrating flexibility and adaptability.
- Contribute to the achievement of sales and service targets, identifying opportunities to improve customer satisfaction and loyalty.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career progression and development.
- A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with a willingness to work varied shifts and contribute to the success of the store.
- A commitment to maintaining a clean and safe store environment, adhering to health and safety standards.
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