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ICT Field Engineer

2 months ago

London, Greater London, United Kingdom School Business Services Full time
About Us

School Business Services is a leading provider of education support services and budgeting software in the UK. Our portfolio includes a range of finance, management information systems, and ICT solutions that cater to the needs of schools and educational institutions.

Job Summary

We are seeking an experienced ICT Engineer to join our team. The successful candidate will be responsible for providing technical support and maintenance services to schools across the country. This is a fantastic opportunity to work with a dynamic team and contribute to the delivery of high-quality ICT services to the education sector.

Key Responsibilities
  • Provide on-site and remote technical support to schools, including troubleshooting and resolving ICT issues.
  • Assist in the implementation and maintenance of school networks, including infrastructure upgrades and security measures.
  • Collaborate with the IT team to develop and implement ICT projects that meet the needs of schools and educational institutions.
  • Participate in the assessment and resolution of complex ICT issues, including server and switch failures, floods, and internet outages.
Requirements
  • Proven experience in ICT engineering, with a strong background in network infrastructure and client support.
  • Excellent communication and problem-solving skills, with the ability to work effectively with internal stakeholders and external vendors.
  • Ability to work independently and as part of a team, with a strong commitment to delivering high-quality results.
  • Willingness to undergo an Enhanced DBS check and provide proof of right to work in the UK.
Benefits
  • Competitive salary and benefits package, including annual leave allowance and flexible working arrangements.
  • Opportunities for professional development and growth within the company.
  • Hybrid working arrangements, with the option to work remotely across the country.