Front of House Team Leader

4 weeks ago


Oxford, Oxfordshire, United Kingdom Crafted Social Full time

Front of House Team Leader Opportunity

Location: City Arms

We are seeking an experienced Front of House Team Leader to support our management team in creating a welcoming atmosphere for our guests. The ideal candidate will have a passion for delivering exceptional customer service and a proven track record of leading high-performing teams.

Key Responsibilities:

  • Support the management team in creating and delivering a vision for exceptional customer service
  • Ensure standards and compliance are maintained in the manager's absence
  • Lead by example and create a positive and inclusive team culture

What We Offer:

  • Reward Card via the MiXR App – 25% off food and drink for you and your friends
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Flexible working and award-winning development programmes

At Crafted Social, we pride ourselves on being individually crafted and heroing great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends. If you have a passion for delivering exceptional customer service and leading high-performing teams, we would love to hear from you.



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