Payroll Support Specialist

3 days ago


Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

About the Job

">

Are you an experienced Payroll professional looking for a new challenge? Do you want to work for a reputable company that values its employees and provides excellent benefits?

">

We are seeking a skilled Payroll Advisor to join our team at CV-Library. As a key member of our payroll support team, you will provide high-quality support to our clients, ensuring timely and accurate management of their payrolls.

">
  1. Main Responsibilities:
  2. Work in a team alongside Payroll Assistants and other Payroll Advisors to ensure client payrolls are managed timely, accurately, and securely.
  3. Owning and taking responsibility for the client journey, always ensuring service excellence.
  4. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client advocacy and first contact resolution.
  5. Liaising with internal stakeholders, within Operations, Sales, Client Success, Marketing, and Technology, to help manage client payrolls.
  6. Using the CRM to record details of all client interactions.
  7. Possessing full awareness of specific client requirements and ensuring these are documented within the payroll system.
  8. Complete all set tasks accurately and efficiently, adhering to deadlines, instructions, policies, and procedures and training as appropriate.
  9. Conducting account client reviews.
  10. Raising system bugs and improvement ideas with technical support.
  11. Knowledge sharing with peers to create a team of payroll experts.
  12. Coach and mentor Payroll Assistants, helping them become payroll and Moorepay system subject matter experts.
  13. Working closely with payroll processors (based in Kochi, India).
  14. Sharing ideas to help improve processes.
  15. Maintaining a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites, and seminars.
">

What We Offer

">

We offer a competitive salary of £25,000-£30,000 per annum, 25 days annual leave, private medical insurance, life assurance 4x salary, enhanced pension with up to 8.5% employer contributions, and a huge range of additional flexible benefits.

">

Our company culture focuses on mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

">

We're proud to be part of the CV-Library group, a team of over 500 friendly professionals across four offices.



  • Middlesbrough, Middlesbrough, United Kingdom Portfolio Payroll Full time

    Company OverviewPortfolio Payroll is an education institution based in the Middlesbrough area. We are seeking a skilled Payroll Assistant to join our team.


  • Middlesbrough, Middlesbrough, United Kingdom Hays Accounts and Finance Full time

    Job TitleWe are seeking a skilled Accountancy and Payroll Clerk to manage client portfolios and process payrolls from start to finish using the Sage payroll system.About the RoleThis is a full-time, permanent position working as part of a busy payroll team. The post holder will be responsible for UK payroll legislation and calculations, including National...

  • Support Specialist

    3 days ago


    Middlesbrough, Middlesbrough, United Kingdom Creative Support Ltd Full time

    Creative Support Ltd is a leading provider of person-centred support for individuals with learning disabilities, mental health needs, physical disabilities, and other support needs. We are currently recruiting a Support Specialist to join our team in Middlesbrough.The estimated salary for this position is £22,000 - £28,000 per annum, depending on...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    About the RoleThis Payroll Assistant role involves supporting the payroll department with technical skills, particularly with Sage systems and Excel.The ideal candidate will have excellent communication skills and be able to provide comprehensive advice to employees on payroll queries.You will also be responsible for ensuring all necessary payments are made...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    About the Role">As a Payroll Advisor for CV-Library, you'll be responsible for providing payroll support to clients. You'll communicate with clients, delivering a flexible and proactive payroll administration service in line with agreed timescales and service level agreements.">Main Responsibilities:Work in a team alongside Payroll Assistants and other...


  • Middlesbrough, Middlesbrough, United Kingdom Hays Careers Full time

    Salary and BenefitsWe offer a salary of £29,000 - £34,000 per annum, depending on experience, plus benefits including pension scheme membership and annual leave entitlement.As a Payroll Specialist, you will be responsible for managing your own portfolio of clients, processing payrolls from start to finish using the Sage payroll system. Experience with...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    Job Overview:We are seeking a skilled Financial Operations Specialist to join our team. As a key member, you will be responsible for processing weekly payroll, managing financial reconciliations, and overseeing NEST pension contributions.This role offers the opportunity to work in a dynamic environment with flexible, hybrid options.


  • Middlesbrough, Middlesbrough, United Kingdom Nationwide Specialist Services Full time

    Job DescriptionWe are looking for an Industrial Cleaning Expert to join our team in Nationwide Specialist Services. The successful candidate will be responsible for delivering industrial cleaning services to various supermarkets and petrol forecourt locations.The ideal candidate will have excellent technical skills, the ability to work independently, and a...


  • Middlesbrough, Middlesbrough, United Kingdom Hays Specialist Recruitment - Education Full time

    Job Summary:Hays Specialist Recruitment - Education seeks a skilled Supply Cover Supervisor to join our team in Middlesbrough. The successful candidate will be responsible for supervising classes and maintaining a positive learning environment.Key Responsibilities:Supervise classes during teacher absences and ensure students complete assigned tasks.Manage...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    Job Title: Therapeutic Support Health Care Assistant WorkerCompany Overview:We are a leading provider of community-based care services in North Yorkshire. Our team is dedicated to delivering high-quality support to individuals with complex needs.We strive to create a supportive and dynamic work environment that empowers our staff to make a positive impact on...


  • Middlesbrough, Middlesbrough, United Kingdom Austin Fraser Full time

    Job Title: Home Support SpecialistWe are seeking caring and experienced professionals to join our team as Home Support Specialists providing assistance to elderly individuals in their homes.As a Home Support Specialist, you will provide specialist care and support to residents, helping them maintain their independence and quality of life.Key...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    Job Title: Care Support SpecialistWe are seeking a highly skilled and empathetic Care Support Specialist to join our team at CV-Library. As a Care Support Specialist, you will be responsible for providing essential support to students within our Pupil Referral Unit.Assist with personal care and hygieneAdminister medicationsCreate a safe and nurturing...

  • Support Specialist

    3 days ago


    Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    Job DescriptionWe are seeking a skilled Support Specialist to join our team at CV-Library in Harrogate. As a key member of our staff, you will play a vital role in supporting students with SEMH needs.The ideal candidate will have recent experience working with children and young people in an educational setting, particularly those with SEN and SEMH needs....


  • Middlesbrough, Middlesbrough, United Kingdom North East Ambition Full time

    Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to provide exceptional customer experience and professional administration support across our three buildings in Middlesbrough. The ideal candidate will have excellent attention to detail, strong communication skills, and the ability to manage a busy...

  • IT Support Specialist

    4 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Cameron Clarke Associates Full time

    IT Support SpecialistBulkhaul Limited is a leading logistics company with a dynamic and fast-paced environment.Job OverviewBulkhaul Limited is seeking an IT Support Specialist to join our IT Department full-time at our head office in Middlesbrough. The successful candidate will work as part of the IT team resolving IT issues for our group of companies,...


  • Middlesbrough, Middlesbrough, United Kingdom The Progress Group Careers Full time

    Job Title: Academic Support Specialist About the Job: We are seeking an experienced Academic Support Specialist to join our team in Tees Valley. As a Community Teacher, you will work with students who have faced challenges in their educational journey, providing tailored academic support and essential pastoral care. Responsibilities: Manage a caseload of up...


  • Middlesbrough, Middlesbrough, United Kingdom Stockton Volunteers Full time

    Event Support SpecialistAbout the OpportunityWe are seeking an Event Support Specialist to join our team at Stockton Volunteers. As a key member of our fundraising team, you will play a crucial role in helping us raise funds for Teesside Hospice.Job SummaryThe Event Support Specialist will be responsible for assisting with planning, preparation, and delivery...


  • Middlesbrough, Middlesbrough, United Kingdom NOR & EAST T1 North East Full time

    Role OverviewWe are seeking a skilled and compassionate Care Support Specialist to join our team in the Middlesbrough area. As a Care Support Specialist, you will provide vital support to service users across various residential and supported living services for adults with profound learning and physical disabilities.About the RoleThis is an exciting...


  • Middlesbrough, Middlesbrough, United Kingdom Austin Fraser Full time

    Job Title: Family Support SpecialistWe are looking for a skilled Family Support Specialist to join our team in Middlesbrough. This role involves working with parents where there is a risk or likelihood of unmet needs for their unborn baby.About the Job:Develop relationships with parents and extended families to support the care of their unborn baby.Partner...


  • Middlesbrough, Middlesbrough, United Kingdom Nationwide Specialist Services Full time

    Temporary Cleaning RoleWe are seeking a qualified Specialist Sanitation Professional to join our team in Nationwide Specialist Services on a temporary basis. The successful candidate will be responsible for delivering specialist cleaning services to various supermarkets and petrol forecourt locations.The ideal candidate will have excellent sanitation skills,...