IT Operations Manager

2 days ago


Swindon, Swindon, United Kingdom Nationwide Building Society Full time £60,000
About the Role

We are seeking a highly skilled IT Operations Manager to join our team at Nationwide Building Society. As a key member of our IT Support department, you will be responsible for ensuring the smooth operation of our critical IT services.

Key Responsibilities
  • Develop and implement strategic capacity plans to ensure our IT services meet business requirements.
  • Produce and review technical metrics to identify potential risks and constraints.
  • Collaborate with senior stakeholders to communicate issues, risks, and opportunities.
  • Provide governance and quality assurance to the Demand and Capacity function.
  • Present on the effectiveness of the function to senior stakeholders.
Requirements
  • Strong understanding of IT risk management and ITIL.
  • Excellent verbal and written communication skills.
  • Good Microsoft Excel skills.
  • Awareness of IT service management principles.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A collaborative and dynamic work environment.


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