Customer Service Representative

3 days ago


Tiverton, United Kingdom RGB Recruitment Full time

We are seeking an experienced Customer Service Representative to join our team at RGB Recruitment. As a key member of our housing environment, you will provide exceptional customer service, resolving stock home-related inquiries in a timely and professional manner.

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About the Role

This is a full-time opportunity working 37 hours a week over 5 days. Monday to Friday, 8am - 5pm. After successful probation, 2 x WFH days a week may be offered at the company's discretion.


You will work closely with customers and colleagues in a fast-paced environment, ensuring efficient administration services. This includes data entry tasks, creating packs for new tenants, and managing existing ones.


Your responsibilities will also include organizing relevant parties for warranty repairs within published timescales. If you have experience in New Build housing, this would be an advantage.


Our ideal candidate will possess excellent communication and administration skills, with the ability to maintain accurate records and prioritize conflicting demands. Proficiency in Microsoft Office, Outlook, and Access is required.


About the Company

RGB Recruitment is delighted to partner with a prestigious West Country-based client who prides themselves on providing bespoke homes and neighbourhoods. They value their employees and offer generous employee packages, making them a sought-after employer.


About the Benefits

This role offers a competitive salary of circa £28K per annum, depending on experience. Our company values stability within communities and aims to generate local jobs. You will be part of a rapidly growing organization that prioritizes environment and countryside surroundings.


The client is committed to providing great homes, generating local jobs, and offering a stable community. As an employee, you will be part of a successful company that values its employees and provides a supportive work environment.



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