Business Operations Manager

1 week ago


Burnley, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Summary

We are seeking a highly skilled Business Operations Manager to join our team at Daisy Corporate Services Trading Limited. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our business.

Key Responsibilities:

  • Manage incoming customer service calls and tickets within service level agreements.
  • Process account changes, new connections, and upgrades for EE, O2, and Vodafone customers.
  • Highlight non-conformance and ensure timely resolution.
  • Manage customer repair and returns.
  • Deliver updates to awaiting customers.
  • Provide support to outsourced partners.

Requirements:

  • Experience in B2B customer service.
  • Ability to build strong relationships with managers, partners, and colleagues.
  • Ability to multitask and prioritize tasks.
  • Excellent communication skills.
  • Mobile dealer experience with EE, O2, and Vodafone.
  • Experience with mobile telecommunications an advantage.

What We Offer:

  • 25 days' holiday, plus bank holidays, and an additional day for each year of service up to 30 days.
  • Holiday purchase scheme.
  • £500 referral scheme bonus.
  • Professional development opportunities.
  • Eye care vouchers and discounted Medicash membership.
  • Access to discounts and savings at over 1,200 retailers.
  • An additional day off on your birthday or if you're getting married.


  • Burnley, Lancashire, United Kingdom Meridian Business Support Full time £43,539 - £48,880

    Clinic Manager OpportunityMeridian Business Support is seeking an experienced and motivated healthcare professional to fill the role of Clinic Manager based in Burnley. As a senior leader, you will be responsible for the full operational and clinical management of the clinic, ensuring high care and quality outcomes. Key responsibilities include: Maintaining...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Full time

    Clinic Manager Job DescriptionJob SummaryMeridian Business Support is seeking an experienced and motivated healthcare professional to fill the role of Clinic Manager in Burnley. As a senior leader, you will be responsible for the full operational and clinical management of the clinic, ensuring high-quality care and meeting financial performance...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Full time

    Clinic Manager RoleMeridian Business Support is seeking an experienced and motivated healthcare professional to fill the position of Clinic Manager in Burnley. This senior role involves full responsibility for the clinic, ensuring medical excellence and meeting financial performance objectives.Key Responsibilities:Manage the day-to-day operations of the...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Full time

    Clinic Manager RoleMeridian Business Support is seeking an experienced and motivated healthcare professional to fill the position of Clinic Manager in Burnley. As a senior leader, you will be responsible for the full operational and clinical management of the clinic, ensuring high-quality care and meeting financial performance objectives.Key...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Full time

    Clinic ManagerMeridian Business Support is seeking an experienced and motivated healthcare professional to fill the role of Clinic Manager based in Burnley. This senior position offers full responsibility for the Burnley clinic, ensuring medical excellence and meeting financial performance objectives.Key Responsibilities:Full operational and clinical...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Full time

    Clinic Manager RoleMeridian Business Support is seeking an experienced and motivated healthcare professional to fill the position of Clinic Manager. This senior role involves full responsibility for the Burnley clinic, ensuring medical excellence and meeting financial performance objectives.Key Responsibilities:Full operational and clinical management of the...


  • Burnley, Lancashire, United Kingdom Hays Business Support Full time

    We are seeking a highly skilled Account Manager to join our team at Hays Business Support. This is a fantastic opportunity for a motivated individual to take on a challenging role and contribute to the growth and success of our business.The ideal candidate will have a strong background in administration and sales/account management, with excellent...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Full time

    Clinic ManagerWe are seeking an experienced and motivated healthcare professional to join our team as a Clinic Manager at our Burnley clinic. As a senior member of our team, you will be responsible for the full operational and clinical management of the clinic, ensuring high-quality care and meeting financial performance objectives.Key Responsibilities:Full...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Full time

    Clinic Manager Job DescriptionWe are seeking an experienced and motivated healthcare professional to join our team as a Clinic Manager. This is a senior position that requires full responsibility for the Burnley clinic, ensuring medical excellence and meeting financial performance objectives.Clinic Manager Duties:Full operational and clinical management of...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Full time

    Clinic Manager Job DescriptionWe are seeking an experienced and motivated healthcare professional to join our team as a Clinic Manager. This is a senior position that requires full responsibility for the Burnley clinic, ensuring medical excellence and meeting financial performance objectives.Clinic Manager Duties:Full operational and clinical management of...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Limited Full time

    Clinic Manager Job DescriptionMeridian Business Support Limited is seeking an experienced and motivated healthcare professional to fill the role of Clinic Manager. This senior position involves full responsibility for the clinic, ensuring medical excellence and meeting financial performance objectives.Key Responsibilities:Full operational and clinical...


  • Burnley, Lancashire, United Kingdom East Lancashire Alliance Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Business Operations Manager to join our team at East Lancashire Alliance. The successful candidate will be responsible for supporting the CEO and Board in the development of the Alliance, including strategic and operational planning, and ensuring the delivery of key organisational...


  • Burnley, Lancashire, United Kingdom Meridian Business Support Limited Full time

    Clinic Manager Job DescriptionMeridian Business Support Limited is seeking an experienced and motivated healthcare professional to fill the role of Clinic Manager in Burnley. As a senior member of the team, you will be responsible for ensuring medical excellence and meeting financial performance objectives at the Burnley clinic.Key Responsibilities:Lead the...


  • Burnley, Lancashire, United Kingdom East Lancashire Alliance Full time

    Job SummaryWe are seeking a highly skilled Business Operations Manager to join our team at the East Lancashire Alliance. As a key member of our operations team, you will play a critical role in supporting the development and delivery of our services, ensuring that we meet the needs of our patients and stakeholders.Main ResponsibilitiesSupport the CEO and...


  • Burnley, Lancashire, United Kingdom East Lancashire Alliance Full time

    Job SummaryWe are seeking a highly skilled Business Operations Manager to join our team at the East Lancashire Alliance. As a key member of our operations team, you will play a critical role in supporting the development and delivery of our services, ensuring that we meet the needs of our patients and stakeholders.Main ResponsibilitiesSupport the CEO and...


  • Burnley, Lancashire, United Kingdom East Lancashire Alliance Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Operations Manager to join our team at the East Lancashire Alliance. As a key member of our leadership team, you will play a critical role in supporting the development and implementation of our strategic plans, ensuring the effective delivery of our services, and driving business...


  • Burnley, Lancashire, United Kingdom East Lancashire Alliance Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Operations Manager to join our team at the East Lancashire Alliance. As a key member of our leadership team, you will play a critical role in supporting the development and implementation of our strategic plans, ensuring the effective delivery of our services, and driving business...


  • Burnley, Lancashire, United Kingdom East Lancashire Alliance Full time

    Job SummaryThe East Lancashire Alliance is seeking a highly skilled Business Operations Manager to support the development and operational management of our services. As a key member of our team, you will work closely with the CEO and Board to drive strategic initiatives and ensure the effective delivery of our services.Main ResponsibilitiesSupport the CEO...


  • Burnley, Lancashire, United Kingdom East Lancashire Alliance Full time

    Job SummaryThe East Lancashire Alliance is seeking an experienced Business Operations Manager to support the development and delivery of its services. The successful candidate will work closely with the CEO and Board to ensure the effective management of operational activities, strategic planning, and evaluation of services.Main ResponsibilitiesSupport the...


  • Burnley, Lancashire, United Kingdom East Lancashire Alliance Full time

    Job SummaryThe East Lancashire Alliance is seeking an experienced Business Operations Manager to support the development and delivery of its services. The successful candidate will work closely with the CEO and Board to ensure the effective management of operational activities, strategic planning, and evaluation of services.Main ResponsibilitiesSupport the...