Business Operations Manager

1 day ago


Burnley, Lancashire, United Kingdom East Lancashire Alliance Full time

Job Summary

The East Lancashire Alliance is seeking an experienced Business Operations Manager to support the development and delivery of its services. The successful candidate will work closely with the CEO and Board to ensure the effective management of operational activities, strategic planning, and evaluation of services.

Main Responsibilities

  • Support the CEO and Board in the development and implementation of strategic plans and operational activities.
  • Manage and monitor the performance of services, including the analysis of data and the development of reports.
  • Develop and maintain relationships with key stakeholders, including PCNs and member practices.
  • Provide leadership and support for innovation and development of existing services.
  • Ensure compliance with CQC regulations and maintain up-to-date knowledge of national plans, policies, and strategies.

Key Skills and Qualifications

  • Experience of strategy development and implementation in a primary care setting.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and present findings.
  • Excellent communication and interpersonal skills, with the ability to engage and motivate staff and stakeholders.
  • Proven experience of managing budgets and resources, with a strong understanding of financial management.
  • Ability to work under pressure and prioritize tasks effectively.

About Us

The East Lancashire Alliance is a network of 9 PCNs covering 48 GP practices, serving a population of over 390,000 patients. We are committed to providing high-quality, patient-centered care and are seeking an experienced Business Operations Manager to support our mission.



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