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Service Advisor
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Service Advisor to join our client's busy Service Department in the Swindon area. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating with customers about service and repair work, and ensuring that all work is completed to the highest standards.
Key Responsibilities:
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires
Requirements:
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
What We Offer:
- A competitive salary of up to £35,000
- A Monday to Friday 8:00am-6:00pm and 1 in 3 Saturdays 8:00am-12:00pm schedule
- The opportunity to work with a family-run business operating for over 33 years employing over 100 members of staff
