Business Systems Analyst

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Morrison Data Services Limited Full time

About the Role

Morrison Data Services Limited is seeking an IT Business Analyst to utilise software and business analysis tools, modelling techniques, and feasibility requirement studies to produce business and system requirement specifications for IT development teams, as well as reporting and resolving suspected non-compliance software issues.

This role requires someone with industry experience, able to communicate with external and internal customers, and work with the IT team to identify changes required to current IT systems and assess the potential impact on business processes.

The ideal candidate will have experience working in a continuous improvement environment, with exposure to a number of analysis methodologies, and be able to provide input to system change requests and change control data.

Key Responsibilities:

  • Communicate with external and internal customers to gather business requirements.
  • Liaise with internal and external customers to gather business requirements, using a range of methodologies.
  • Work with the IT team to identify changes required to current IT systems and assess the potential impact on business processes.
  • Utilise appropriate toolsets, modelling techniques, etc. in performing structured analysis and supporting documentation for the purposes of system improvement/new system design.
  • Complete and document cost benefits analysis to ensure any changes are fit for purpose.
  • Contribute to system change requests and change control data, produce and present training documentation and internal system operating guides as required.
  • Manage scope/change requests through the project lifecycle.
  • Utilise software and business analysis tools.
  • Be responsible for taking a continuous improvement approach and seeking to maximise efficiency through business process review.
  • Actively seek to understand the company strategy and the impact this may have on future business requirements/objectives and to translate these into system and/or customer service improvement opportunities.
  • Be responsible for keeping abreast of industry and business change, maintaining 'expert' industry knowledge status.
  • Use feasibility requirement studies to produce systems requirement and to-be design specifications for IT Development.
  • Be responsible for ensuring that all requirements and business processes are mapped correctly for each change accepted.
  • Produce a variety of outputs such as Business Requirement Specifications and System Requirement Specifications.
  • Report and resolving suspected non-compliance software issues.

Requirements:

  • Previous experience in a BA role with a good understanding of IT-driven change.
  • Experience within the Energy Industry.
  • Able to provide input to system change requests and change control data including the provision of operating documentation.
  • Previous experience of liaising with third-party interfaces and performing functional, system interfacing, and business testing.
  • Experience working in a continuous improvement environment, with exposure to a number of analysis methodologies.
  • Excellent verbal, numerical, and communication skills.
  • Proactive attitude to work.
  • Ability to operate as a team player, build positive rapport at all levels, and deliver results under pressure.

What We Offer:

  • 25 days annual leave.
  • Enhanced Maternity, Adoption, and Paternity leave.
  • Pension Scheme.
  • Life Assurance.
  • Access to employee assistance programmes.
  • Online GP Service, 24 hours a day, 365 days a year.
  • Discounts with national retailers.

Morrison Data Services Limited values diversity and encourages people from all backgrounds and communities to apply. Our teams' individual life experiences are part of what makes us great, and we commit to providing a safe and inclusive environment for all.



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