Business Systems Analyst

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Avanade Full time
Business Analyst Role at Avanade

As a CRM Business Analyst at Avanade, you will be client-facing and responsible for the discovery, scoping, and collection of requirements to build and deploy solutions tailored to your customers. You'll solve problems using your CRM knowledge as you liaise between Avanade clients, project teams, and the wider internal CRM community. This role provides the opportunity to work for Microsoft's #1 partner, with an unrivalled focus on personal development and training in both technology and softer consulting skills.

Key Responsibilities
- Collaborate with clients and project teams to identify business needs and develop solutions
- Analyze and design solutions for workstreams, ensuring effective problem-solving and efficient processes
- Develop and maintain relationships with clients and stakeholders, providing exceptional customer service and support

Requirements
- Bachelor's degree in a relevant field or equivalent experience
- Experience with Microsoft Dynamics 365 modules
- Strong stakeholder management skills and ability to manage client expectations effectively
- Consultative, collaborative, and relationship-building skills
- Passion for learning and development, with a desire to stay up-to-date with industry trends and technologies

About Avanade
At Avanade, we combine our expertise in Microsoft solutions with our passion for innovation to deliver exceptional results for our clients. We're committed to helping our clients succeed, and we're always looking for talented individuals to join our team. If you're passionate about technology, business, and people, we'd love to hear from you.

Why Work at Avanade?
- Opportunities to work on industry-leading programs and projects
- Collaborative and dynamic work environment, with a focus on innovation and growth
- Real-time access to technical and skilled resources globally
- Pathways for professional development and career advancement
- A people-first culture that supports innovation and teamwork

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