Customer Service Representative

3 weeks ago


Rainham, Greater London, United Kingdom Tesco Full time

About the Role

This is a fantastic opportunity to join our team as a Customer Service Representative in one of our Phone Shops. As a key member of our sales and service team, you will be responsible for delivering an exceptional customer experience, ensuring that every customer leaves our store feeling valued and satisfied.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Ensure that all store facilities are maintained to a high standard, and that all equipment is in good working order.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A minimum of 12 guaranteed hours per week, with flexibility to work additional hours as needed.
  • Access to a range of benefits, including a pension scheme, life insurance, and cycle-to-work scheme.
  • Opportunities for career progression and professional development.

Requirements

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • Ability to work collaboratively as part of a team.
  • Flexibility to work a variety of shifts, including weekends and bank holidays.

Why Join Us?

At Tesco Mobile, we are committed to providing our customers with an exceptional shopping experience. As a member of our sales and service team, you will have the opportunity to make a real difference to our customers' lives, while also developing your skills and knowledge in a dynamic and supportive environment.



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