Corporate Debt Recovery Expert
19 hours ago
About the Role:
This is an exciting opportunity for a motivated individual to join our team as a Collections and Recoveries Professional. The role involves:
- Recovering assets from terminated accounts
- Leveraging collateral into payments
- Managing relationships with third-party partners
Responsibilities:
- Responsible for volume outbound and inbound calls
- Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system
- Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them
- Undertaking the prescribed business processes as required, by being responsible for acquiring regular updates from third parties, and updating the contract to reflect the correct position
- Prepare appropriate documentation to instruct an external agent
- Undertake all collections activities in accordance with the required regulations; Companies Policies and Guidelines
- Establish and manage third-party relationships with specialist agents, solicitors, and trace specialists if required
- Review SLA adherence and performance reports (in conjunction with the Manager)
Requirements:
- Minimum of A levels or equivalent
- Experience in the automotive or consumer finance industry preferred
- A minimum of 1 year's experience in a Collections or Recoveries role preferred
Salary: £25,000 - £35,000 per annum
Benefits:
The successful candidate will receive a competitive salary of £25,000 - £35,000 per annum, depending on experience. They will also have access to ongoing training and development opportunities to help them progress in their career.
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