Debt Recovery Specialist

6 days ago


Slough, Slough, United Kingdom CONNECT RECRUITMENT CONSULTANTS LIMITED Full time
Job Title: Corporate Recovery Litigations Specialist

Overview: Connect Recruitment Consultants Limited is seeking a highly skilled Debt Recovery Specialist to join our team. As a key member of the Recoveries & Litigations department, you will be responsible for recovering assets from terminated accounts through customer negotiation or management of third-party partners.

Key Responsibilities:
  • Responsible for volume outbound and inbound calls to recover debts.
  • Negotiate payments and arrangements on telephone contacts using the Collections system.
  • Provide exceptional customer service, offering relevant information to help customers understand available options.
  • Undertake prescribed business processes, acquiring regular updates from third parties and updating contracts accordingly.
  • Prepare documentation to instruct external agents.
  • Ensure all collections activities adhere to required regulations and company policies.
  • Establish and manage relationships with specialist agents, solicitors, and trace specialists if required.
  • Review SLA adherence and performance reports with the Manager.

Requirements:
  • A minimum of A-levels or equivalent qualification.
  • Experience in the automotive or consumer finance industry preferred.
  • A minimum of 1 year's experience in a Collections or Recoveries role preferred.

Benefits:
  • An estimated salary of £25,000 - £35,000 per annum, depending on experience.
  • The opportunity to work with a reputable company in the industry.
  • Professional development opportunities.


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