Customer Service Ambassador
3 weeks ago
We are seeking a skilled and enthusiastic Customer Service Executive to provide an outstanding customer experience at our Exeter Click & Collect branch. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service.
About the RoleIn this exciting opportunity, you will play a key part in the Click & Collect process, introducing customers to the car they have chosen online. You will also assist customers with the selling of their car through our Sell Your Car service. As a Customer Service Executive, you will be committed to learning about our products and providing a high level of service to our customers.
Key Responsibilities- Complete the handover and purchase of cars for our Click & Collect service
- Prepare handovers for the day ahead
- Arrange all documentation prior to handover to ensure a smooth process for customers
- Help customers familiarise themselves with their new vehicle
- Assist customers with the selling of their car through our Sell Your Car service
- Learn about different vehicles and manufacturers
- Provide relevant information and support to customers when needed
- A full UK driving licence
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Commitment to learning and professional development
- Positive attitude and enthusiasm
We offer a competitive salary of £24,500 per annum, plus performance-related bonuses up to £6,720. Our benefits package includes 33 days annual leave, flexible working hours, generous employee discounts, private health care, and maternity/paternity packages. You will also receive extensive training and coaching to help you succeed in your role.
Our CultureAt Arnold Clark, we value diversity and inclusion in the workplace. We are committed to creating a supportive and inclusive environment where everyone can thrive. We believe in nurturing talent and encouraging ambition, and we are passionate about people who take pride in their work.
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
2 weeks ago
Exeter, Devon, United Kingdom Arnold Clark. Full timeAt Arnold Clark, we're looking for a talented Customer Service Ambassador to join our team in Exeter. This exciting role offers a competitive salary of £24,500 + performance-related bonus of up to £6,720 per annum. As a key member of our Click & Collect service, you'll play a vital part in creating an exceptional customer experience.The ideal candidate...
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