Medical Secretary

4 weeks ago

Windsor, Windsor and Maidenhead, United Kingdom GenesisCare Full time

At GenesisCare, we're seeking a highly skilled Medical Secretary to join our team at our state-of-the-art cancer care centre in Windsor. As a Medical Secretary, you'll play a vital role in providing exceptional administrative support to our medical team, ensuring seamless patient care and efficient clinic operations.

The Role:

  • Provide comprehensive secretarial services to one or more consultants, handling enquiries, correspondence, and preparing letter correspondence following dictations.
  • Schedule patient appointments and ensure timely sending of typed clinic dictations to relevant parties.
  • Manage referral letters, ensuring they're received and assessed daily, and that patient referral letters are moved quickly through the registration system and appointments are made for outpatient consultations.
  • Coordinate and ensure all diagnostic results are shared promptly with the consultant.
  • Maintain the consultant's diary and agree a system for diary management with individual consultants.
  • Facilitate medical staff leave through diary management and communicate with relevant personnel responsible for processing leave requests.
  • Liaise with other medical professionals as directed by the consultant.
  • Occasionally work outside of core business hours to ensure any sudden peaks in workloads are resolved swiftly.
  • Adhere to company standards in respect of appearance, behaviour, and demeanour at all times.
  • Ensure all clinic lists are expedited in a timely manner to external hospitals where necessary.
  • Carry out duties appropriate for a post of this nature.
  • Proactively undertake continual professional development (CPD).

What You'll Have:

  • Significant experience of working as a secretary and/or in a clerical environment.
  • Experience of managing diaries and schedules.
  • Experience of referral triaging and booking processes.
  • Excellent communication and organisational skills.
  • Professional telephone manner.
  • Ability to work to tight and conflicting deadlines.
  • RSA audio typing and typing or equivalent keyboard skills.
  • Medical terminology.
  • Able to demonstrate experience of working with Microsoft office and databases.

Why Choose GenesisCare:

  • Shape your work-life balance with 25 days of annual leave, plus bank holidays, and the option to buy more or sell back annual leave.
  • Prioritise your well-being with complimentary private medical and dental coverage, access to Employee Assistance Program, and Income Protection.
  • Access our world-class radiotherapy - free to you and your immediate family, if required.
  • Secure your future with a competitive Company Contributory Pension Scheme.
  • Nurture your mental health and well-being through our well-being community, with access to Babylon Health and Headspace Wellbeing.
  • Enjoy hassle-free commutes with free parking at most of our centres.
  • Treat yourself with exclusive retail discounts.

Who We Are:

GenesisCare UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care. Through innovative, personalised treatments, we are enhancing patient quality of life, life expectancy, and overall survival rates.

We are a team of over 600 highly trained physicians, healthcare professionals, and support staff operating 14 specialist outpatient cancer centres across the UK. Our aim is to provide world-class care, offering the latest proven treatments including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.

We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer. Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.

We're passionate about innovation and working together to make great things happen. We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.

Join GenesisCare UK and shape your future, while shaping the future of cancer care.

GenesisCare is an Equal Opportunity Employer.

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