Customer Service Representative
4 weeks ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working with people? We're looking for a Customer Assistant to join our team at Buzz Bingo's Bexleyheath Club.
The Role
As a Customer Assistant, you will be the face of our club, providing outstanding service to our customers and ensuring they have an exceptional experience every time they visit. You will be responsible for building rapport and relationships with customers, handling cash and basic numeracy tasks, and supporting other duties as requested by your line manager.
What We Offer
- A 20-hour contract with a mix of evening, weekend, and late-night shifts
- A competitive salary and benefits package, including access to our wellbeing app, Thrive, and our pension scheme
- Opportunities for career development and growth within the company
- A fun and supportive work environment with a team of like-minded individuals
Your Responsibilities
- Deliver exceptional customer service, ensuring customers have an outstanding experience every time they visit
- Build rapport and relationships with customers, understanding their needs and preferences
- Support with other duties as requested by your line manager, including general housekeeping and ensuring the club is presented to a high standard
What We're Looking For
- Experience in delivering first-class customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment
- Outstanding communication skills, with the ability to adapt to different situations
- Basic numeracy skills and experience of handling cash
We're an equal opportunities employer and welcome applications from all qualified candidates. Please note that applicants must be 18+ years old.
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