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UK Customer Service Advisor

2 months ago

Bexley, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a UK Customer Service Advisor to provide excellent customer service and resolve customer issues efficiently at beBee Professionals in Bexley, United Kingdom.

Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate product and service information.
  • Resolve customer issues efficiently and escalate when necessary.
  • Process customer orders and manage account information.
  • Keep records of customer interactions and follow-up tasks.
  • Work closely with other departments to ensure customer satisfaction.
  • Assist with administrative tasks when needed.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume customer inquiries.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work both independently and as part of a team.
  • Flexible working hours, including weekends.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.
  • Flexible working options.