Customer Service Representative
3 weeks ago
We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Based in Bexley, United Kingdom, this role is perfect for someone who enjoys working with people and resolving issues efficiently.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and resolve customer complaints.
- Process orders and manage customer accounts.
- Work closely with other departments to ensure customer satisfaction.
Requirements:
- Previous experience in customer-facing roles.
- Excellent communication and problem-solving skills.
- Ability to work under pressure and maintain attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- A competitive salary of £28,000 per annum, rising to £32,000 with performance-based incentives.
- A pension scheme and healthcare benefits.
- Opportunities for training and development.
- A supportive work environment with clear career progression.
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