Technical Solutions Architect

4 weeks ago

London, Greater London, United Kingdom BigCommerce Full time

BigCommerce is a leading ecommerce platform that empowers merchants to sell more at every stage of growth. As a Partner Sales Engineer, you will play a critical role in helping our partners succeed by providing technical enablement, product demonstrations, and solution recommendations.

What You'll Do
  1. Educate partner prospects and existing partners on BigCommerce products and development through consultative approaches, analysis, demonstrations, presentations, and front-end development.
  2. Lead activities to enable partners on new platform features, products, and use cases.
  3. Provide pre-sales technical consulting to partners, helping them understand how to solve merchant customizations to unlock more TAM and drive more deal registrations.
  4. Help partners identify and consult on scalable solutions and integrations needed to address feature gaps.
  5. Gather and present feedback to accurately represent agency partner platform needs to our Product and Engineering teams.
  6. Educate partners on eCommerce recommendations, best practices, and integrations.
  7. Develop solutions to solve problems.
  8. Propose innovative concepts and promote new ideas to the partner leadership team to drive overall improvements to the agency partner program.
  9. Collaborate with Channel Account Managers, Agency Leadership, and partners to build scalable content to enable self-service enablement for smaller partners.
Who You Are
  1. Hold 2+ years of Sales/Solutions Engineering experience within a SaaS platform or ecommerce organization.
  2. Must have 3+ years of front-end development experience, including HTML, CSS, JavaScript, Node, React, REST, and GraphQL.
  3. Be experienced in solution architecting, project scoping, and product demonstration skills.
  4. Have experience with commerce solutions and applications such as POS, product catalogs, order management, ERP, and payment gateways.
  5. Hold a BA/BS in Computer Science, Software Engineering, or equivalent experience.
  6. Be a problem solver, strong cross-functional collaborator with strong technical skills.
  7. Have sales methodology and Solution selling training (a plus).
  8. Be able to travel domestically or internationally as needed (up to 50%).

$120,000 - $150,000 per year

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