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Key Holder

2 months ago


Fort William, Highland, United Kingdom Poundstretcher Full time

About the Role:

We are seeking a highly motivated and organized Key Holder to join our team at Poundstretcher. As a Key Holder, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.

Key Responsibilities:

  • Customer Service: Craft an unforgettable shopping experience for every customer by providing personalized assistance, answering questions, and resolving issues in a timely and professional manner.
  • Store Operations: Maintain a clean and organized store environment, including receiving and processing merchandise, managing inventory, and ensuring all company standards are met.
  • Sales Growth: Analyze sales performance, identify opportunities for growth, and implement strategies to drive sales and profitability.
  • Team Management: Support and motivate your team by recruiting, training, and developing their skills to achieve store objectives.
  • Health and Safety: Prioritize the health and safety of your store and colleagues by adhering to company policies and procedures.

Requirements:

  • Self-Motivation: Demonstrate a strong work ethic, be proactive, and take initiative to achieve goals and objectives.
  • Team Player: Thrive in a team environment, communicate effectively, and build strong relationships with colleagues and customers.
  • Communication Skills: Possess excellent communication skills, both written and verbal, to effectively interact with customers, colleagues, and management.
  • Organizational Skills: Demonstrate strong organizational skills, prioritize tasks, and manage multiple responsibilities with ease.
  • Discount Retail Experience: Previous experience in discount retail is an asset, but not required. We are willing to train the right candidate.

About Poundstretcher:

We value our employees and offer a range of benefits, including a staff discount and access to a benefits portal with discounts at national and local retailers. If you are passionate about retail, motivated to succeed, and committed to excellence, we would love to hear from you.