Network Support Specialist

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Hamilton Barnes Associates Limited Full time

Network Support Specialist

Hamilton Barnes Associates Limited is seeking a skilled Network Support Specialist to join their team. As a key member of the team, you will be responsible for providing technical support to Enterprise and Business customers, ensuring seamless network operations.

  • Provide technical support for Enterprise and Business customers, including maintenance and troubleshooting of infrastructure.
  • Monitor internal and external networks across a multi-vendor environment.
  • Prioritize faults to meet SLAs, managing external contractors when required.
  • Provide tier 2 network technical support, notification, and escalation.

Requirements

  • 2-4 years minimum NOC experience in the telecommunications industry.
  • Experience with Cambium Fixed Wireless, LTE Telrad, Ubiquity GPON, Calix XGS-PON E7, Juniper Router (Junos), Suklu Radio, Dragonwave Radio, ZTE GPON, KEA DHCP servers, and PowerDNS.
  • Proficient in troubleshooting Transport and IP customer trouble tickets on DWDM/SDH and Ethernet networks.

What We Offer

  • PAID Parental Leave
  • PAID Time off
  • PAID Holidays
  • 3 Medical Plans to choose from
  • Dental and Vision Plans

Salary

  • $45k - $60k PLUS Bonus Potential

As a Network Support Specialist, you will have the opportunity to work with a team of industry veterans, designing and deploying cutting-edge solutions for fiber optics, wireless networks, and smart cities.



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