Spa Therapist

3 days ago

Carlisle, Cumbria, United Kingdom Bannatyne Full time
About the Role

We are seeking a dedicated and skilled Spa Therapist to join our team at Bannatyne Group, a leading name in the health and wellness industry.

Key Responsibilities
  • Perform a variety of spa treatments, including massages, facials, manicures, and pedicures, tailored to meet guests' individual needs.
  • Provide exceptional customer service, ensuring a relaxing and rejuvenating experience for all clients.
  • Ensure the proper use of spa equipment and maintain high standards of cleanliness.
  • Build and maintain strong client relationships, encouraging repeat visits and referrals.
  • Assist in promoting spa services, special offers, and products to enhance the guest experience based on consultations.
  • Stay informed about the latest industry trends and techniques to continuously enhance your skills.
  • Adhere to all company health and safety guidelines.
Requirements
  • NVQ Level 2 Beauty Therapy qualification or equivalent.
  • Strong interpersonal and communications skills, with a customer-focused attitude.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • Ability to work flexible hours, including weekends and holidays.
What We Offer
  • B-Fuelled - complimentary lunch or breakfast.
  • Flexible schedule.
  • 28 days annual leave increases with tenure.
  • Free gym membership.
  • Complimentary gym membership for another person (after 2 years service).
  • Discounted Spa Treatments - 30%.
  • Discounted Spa Goods - 20% ELEMIS Products.
  • Discounted Meals and Beverages - 50% cafe/bar.
  • Career & Personal Development training.
  • Mental Health, Well-Being, and EAP Services.
  • Length of Service Awards.
  • Staff Awards and Bonuses.
  • Discounted entertainment and shopping.
About Bannatyne

Bannatyne Group is synonymous with excellence in the health and wellness industry. As a Spa Therapist at Bannatyne, you'll play a crucial role in our mission to promote relaxation, health, and well-being. You'll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your contribution.

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