Mobile Vehicle Tail Lift Engineer

3 weeks ago

StratforduponAvon, Warwickshire, United Kingdom Marshall Full time

Job Summary

Marshall is seeking a skilled Mobile Vehicle Tail Lift Engineer to join our team in the Essex or Suffolk/Norfolk area. As a key member of our team, you will be responsible for the maintenance and repair of equipment used on large distribution vehicles.

Key Responsibilities

  • Installation, servicing, and repair of tail lift, double deck, VBG, and shutter door equipment.
  • Optimizing and maintaining engineer van stock to ensure high levels of customer service.
  • Ensuring relevant safety checks are carried out on the company van daily.
  • Maintaining product and customer requirements knowledge to meet ISO9002 standards.
  • Liaising with central control and/or the service centre regarding job start and completion times, downtime, and overtime authorization.
  • Completing all relevant paperwork and online requirements for central control and invoicing.
  • Assisting with planning installations and undertaking installations and commissioning.
  • Ensuring adherence to company procedures, health and safety procedures, and ISO9002 standards.
  • Supervising apprentices and/or engineers in training where applicable.
  • Ensuring customer service is a priority and maintaining a high corporate image.
  • Promoting and generating business with existing or potential customers.
  • Providing technical help or assistance to customers and other Marshall personnel as required.
  • Undertaking company training and self-development through attendance on manufacturers' courses and company online courses.

Requirements

  • Extensive experience as a Tail Lift/Commercial Engineer.
  • Commercial experience on electro-mechanical systems, including engines, compressors, and hydraulics.
  • Able to work on own initiative in a safe and professional manner, maintaining customers' units and company property to the highest standards.
  • GCSE level or equivalent, including Maths and English Language.
  • Understanding/experience in repairing/diagnosing hydraulics.
  • Welding certification.
  • STE/Weight Test Certification.
  • NVQ Level hydraulics/electrics (desirable) or equivalent experience of working to manufacturers' standards.
  • Clean driving license.
  • IT literate (Microsoft Office), able to use a palmtop computer (with training).
  • Excellent interpersonal, communication skills, and relationship-building skills.
  • Methodical and systematic approach to work.
  • Attention to detail.
  • Commitment to high standards of customer service and professionalism.
  • Punctuality, efficient, and target-driven.

Additional Information

UK driving license. Travel required, van & major tools supplied along with Company Fuel Card, additional payment for overnight stays (for training). You will also be paid door to door i.e. from leaving your home to arriving back home.

Needs to be physically fit to perform required tasks. Participation in additional on call roster, including overtime & premium times paid, working nights and weekends, when required.

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