Capacity and Utilisation Manager

1 month ago

Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full time
Job Title: Capacity and Utilisation Manager

We are seeking a highly skilled Capacity and Utilisation Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for maximising the utilisation and allocation of theatre and outpatient clinic sessions.

Key Responsibilities:
  • Communicate available capacity to medical staff to minimise downtime
  • Build effective partnerships with secretaries and consultants to increase engagement and deliver targets
  • Provide a single point of contact for theatre lists and session allocation
  • Work with clinical areas to ensure resources are available to support assigned cases
  • Support utilisation tools and reports to inform activity and attend utilisation meetings
  • Ensure anaesthetic coverage for lists and liaise with consultants to build long-term solutions
  • Maximise hospital capacity to reduce time from first referral to treatment
Requirements:
  • Strong communication and operational skills
  • Ability to influence stakeholders and build relationships
  • Previous experience in healthcare or a customer-orientated organisation
  • Demonstrable problem-solving and prioritisation skills
  • Excellent communication and interpersonal skills
  • Ability to prioritise and manage workload
  • Hunger for increasing patient throughput
  • Persuasiveness and creative thinking
Qualifications and Training:
  • English Language and Mathematics GCSE or equivalent qualification
  • Ability to process data effectively and accurately
  • Methodical and systematic approach
  • Attention to detail
  • Excellent IT literacy, including Spire's Patient Admin System and Excel
Benefits:
  • Competitive salary
  • Comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance
  • Free onsite parking

We are proud to be an equal opportunities employer and celebrate diversity. Our people are our difference, and we are committed to creating an inclusive culture for all.

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