Community Liaison Officer

4 days ago


London, Greater London, United Kingdom Pertemps London Full time

Achieve Excellent Resident Outcomes:

Hammersmith & Fulham Council, in partnership with Pertemps London, is looking for a Community Liaison Officer to be the first point of contact for residents, providing expert guidance on council services.

About the Job:

  1. Handle enquiries through multiple channels, including phone, email, and web chat, while promoting digital services.
  2. Provide accurate information, process payments, and uphold data protection standards.

What We're Looking For:

  • At least 1 year of experience in customer service, preferably in a similar environment.

Benefits:

  • Ongoing training and support to enhance your expertise in council services.
  • Chance to work in a dynamic environment that prioritizes professional growth and teamwork.

The estimated salary range for this role is around £24,000 - £28,000 per annum, based on qualifications and experience.



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