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Event Coordinator

2 months ago

Bristol, Bristol, United Kingdom We The Curious Full time
About the Role

We are seeking a highly organized and detail-oriented Event Manager to join our Venue Hire team at We The Curious. As an Event Manager, you will be responsible for the smooth execution of events, ensuring that all logistical and operational aspects are taken care of.

Key Responsibilities
  • Deliver events with flexibility, working early mornings, late evenings, and weekends, and taking responsibility for building operations outside of normal hours.
  • Liaise with clients frequently in the lead-up to their events to provide advice and ensure all requirements are understood and documented.
  • Ensure event spaces are set up, clean, and tidy, with an eye for detail and a hands-on approach to any physical tasks.
  • Provide excellent customer service, empathizing with clients' frustrations, solving problems effectively, adapting to changing circumstances, and working under pressure.
  • Collaborate and communicate effectively with other teams and suppliers to ensure each event runs smoothly from start to finish.
  • Manage and coordinate event support staff during live events, set-ups, and breakdowns.
  • Support the operational needs of the department, ensuring resources are available to deliver high-quality events.
  • Collate client feedback and debrief with the team to enhance the offer and understand guests' needs.
  • Ensure administration for each event is completed accurately and efficiently, including extras invoicing and chasing outstanding accounts.
Requirements
  • Experience working in a fast-moving events environment.
  • Experience in a client-facing role and passion for customer service.
  • Experience leading a team and passion for getting the most out of people.
  • Highly organized and able to multitask and prioritize in a busy role.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to absorb information and pick up systems confidently and quickly.
  • Ability to think on your feet and provide solutions during live events.
About We The Curious

We The Curious is an educational charity and South West England's leading science centre. We produce experiences that bring people together to play, get creative with science, and explore different ideas. We work with partners, locally and nationally, supporting people to be inquisitive, develop new skills, and improve their wellbeing.

We are progressive, inquisitive, collaborative, playful, and creative. Our Venue Hire team manages all external event bookings, working closely with other teams to ensure the smooth coordination and delivery of live events across the site. Income from event bookings is one of the ways we raise income as a charity.