Housekeeping Team Member

4 weeks ago


Belfast, United Kingdom Hastings Hotels Full time

About the Role

We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Grand Central Hotel. As a Housekeeping Team Member, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.

Key Responsibilities

  • To ensure that all areas of the Housekeeping function are cleaned and maintained for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.
  • To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel.
  • To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
  • To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
  • To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
  • To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
  • To greet guests and respond to their queries.
  • To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
  • To comply with all health, safety and hygiene policies and procedures.

About You

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training. You must have a good command of the English language, good communication skills, and a clean and tidy appearance. You must also be educated to GCSE standard or the equivalent with grades A-C in English and Maths.

What We Offer

We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. The salary for this full-time position is £21,294 per annum.



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