Client Support Expert

2 months ago


Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a Client Support Expert to join our team in Gillingham, UK. As the primary point of contact for customers, you will provide exceptional support, resolve queries efficiently, and maintain accurate records of customer interactions.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide detailed information about our products and services.
  • Resolve customer complaints and escalate when necessary.
  • Process customer orders and manage account information.

Requirements:

  • Previous experience in customer service is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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