Training Manager

3 days ago


Milton Keynes, Milton Keynes, United Kingdom Course Full time
Certified Training and Development Manager Role

Company: DHL

Job Description: Certified Training and Development Manager
Contract Type: Permanent (Full-Time)
Location: UK&I/ Midlands – With occasional travel.

DHL, an award-winning supply chain business, seeks a Certified Manager to act as a trusted advisor, aligning HR activities with the business strategy. Our HR function collaborates with managers to attract, develop, and retain top talent.
  1. Create and implement plans to produce Master and Business Facilitators within their teams and business units.
  2. Provide motivational and developmental feedback and coaching to co-facilitators, enhancing facilitation skills, content knowledge, and business awareness.
  3. Observe, lead, and facilitate, offering feedback and coaching to develop facilitation skills and content knowledge of all facilitators in the team.
  4. Develop a development plan with individuals to support newly certified Business Facilitators in developing their facilitation skills.
  5. Work with the wider Certified Team and COE to ensure deployment plans are understood and achievable.
  6. Model continuous learning and development, demonstrating behaviours and creating a growth mindset.
  7. Deliver high-quality virtual training and facilitation, maintaining the same standards as face-to-face sessions, with technical competence in technology.
  8. Build relationships with Business Unit Leadership teams and Functions to maintain support for the Certified curriculum.
  9. Support the business on bespoke projects using coaching and facilitation skills.
  10. Collaborate with the wider COE on relevant projects.

As a valued employee, you will enjoy competitive pay rates and an award-winning range of benefits, including hundreds of discounts, affordable loans, and an enhanced pension scheme. You will also have access to a 24/7 employee support service, with free counselling and more.

OUR APPROACH TO DIVERSITY & INCLUSION
We ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Learn more about our global approach to Diversity, Equity, Inclusion & Belonging.


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