Service Delivery Specialist

1 week ago


Manchester, United Kingdom AJ Bell Management Limited Full time

We are seeking a highly motivated individual to join our team as a Service Delivery Specialist. In this role, you will play a key part in delivering exceptional customer service and supporting the growth of our business.

As a Service Delivery Specialist, your day-to-day responsibilities will include:

  • Providing timely and effective support to customers via phone, email, and other channels
  • Processing customer requests and resolving queries efficiently
  • Working closely with internal teams to ensure seamless delivery of services

To be successful in this role, you will need:

  • A minimum of 5 GCSEs grades 9-4 (A*-C) or equivalent, including Maths and English
  • Strong IT skills, including experience working with Excel
  • The ability to work under pressure and meet deadlines

This is an excellent opportunity to develop your skills and progress your career in a dynamic and supportive environment.

Estimated salary: £24,720 per annum

Our benefits package includes:

  • Holiday entitlement of 25 days, increasing up to 31 days with length of service
  • Holiday buy and sell scheme
  • Pension scheme with matched contributions up to 6%
  • Discretionary bonus scheme
  • Annual free share awards scheme
  • Buy As You Earn (BAYE) Scheme
  • Health Cash Plan – provided by SimplyHealth
  • Discounted private healthcare scheme and dental plan
  • Free gym membership, with an on-site gym providing a wide range of free classes
  • Employee Assistance Programme
  • Sick pay+ pledge
  • Enhanced maternity, paternity, and shared parental leave
  • Discounted nursery fees at Kids Planet
  • Loans for travel season tickets
  • Charitable giving opportunities through salary sacrifice
  • Casual dress code
  • Access to a range of benefits from our sponsorship deals

At AJ Bell Management Limited, we believe in building strong relationships with our employees and offering a supportive and inclusive work environment.



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