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Regional Office Manager

2 months ago

Braintree, Essex, United Kingdom Recruit Wealth Ltd Full time

Job Title: Regional Office Manager

Job Type: Full-time

Company: Recruit Wealth Ltd

About the Role:

We are seeking an experienced Regional Office Manager to join our team in Hertfordshire and Essex. As a key member of our management team, you will be responsible for the day-to-day management of our back office teams and area offices.

Key Responsibilities:

  • Line Management responsibility for the back-office teams
  • Ensure all staff maintain client records on the company software accurately and compliantly
  • Ensure high levels of performance by the office staff, providing them adequate coaching and guidance
  • Oversee training of new employees, completing inductions and setting objectives
  • Check, monitor and ensure back-office team processes and procedures are adhered to
  • Allocate tasks and assignments, monitoring performance
  • Monitor relevant KPIs and act upon the data, ensuring that the results are measured against standards
  • Provide relevant feedback on procedural and operational efficiency
  • Day to day management of external suppliers
  • Assisting in the recruitment of back-office team members
  • Facilities Management
  • Input into future strategy of the area's offices structures
  • Keep abreast of new industry developments and research the market to ensure that knowledge is current
  • Keep up to date with financial products and legislation and comply with all industry rules and regulations

Requirements:

  • Minimum 3 years of people management experience
  • Good working knowledge of IO, with experience of provider platforms
  • Excellent planning, organisational and multi-tasking abilities are essential
  • Excellent communication skills at all levels
  • Ability to produce concise business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy
  • Analytical and problem-solving skills
  • Flexibility/ adaptability to cope with change
  • Confident with IT and office software packages including Teams, Outlook, Word, Excel and PowerPoint
  • A team player with a positive attitude

Skills & Experience Required:

  • Previous management experience
  • Flexible and able to implement others plans
  • A good team player with the ability to work alone
  • Very strong written and verbal communication skills
  • Highly organised and reliable
  • Competent user of Microsoft
  • Use of IO and other back office systems
  • Evidenced experience with within Financial Services
  • Good track record of successful recruitment