Front of House Team Assistant

4 weeks ago


Tadcaster, North Yorkshire, United Kingdom Get Golfing CIO Full time
Job Title: Front of House Team Assistant

We are seeking a highly motivated and organized Front of House Team Assistant to join our team at Get Golfing CIO. As a key member of our hospitality team, you will play a crucial role in ensuring exceptional customer experiences and seamless event execution.

Key Responsibilities:
  • Assist the Front of House Lead in maintaining high standards of customer service and staff performance.
  • Collaborate with the event planning team to ensure successful event execution.
  • Oversee daily Front of House operations, including opening and closing procedures.
  • Monitor and manage inventory of Front of House supplies.
  • Develop and implement Front of House policies and procedures.
Requirements:
  • Minimum of 2-4 years of front-of-house experience in the hospitality industry.
  • Proven track record of exceptional customer service and team management.
  • Strong leadership, interpersonal, and communication skills.
  • Ability to handle customer complaints and resolve conflicts effectively.
  • Proficiency in using POS systems and relevant software.
What We Offer:
  • Discount on food and beverage.
  • Training and development opportunities.
  • Pension scheme.
  • Complimentary use of golf facilities.


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