Senior Operations Coordinator

2 weeks ago

London, Greater London, United Kingdom FREE NOW Full time

Role Overview

The Senior Operations Coordinator will be responsible for providing exceptional support to our drivers, ensuring seamless onboarding and offboarding processes, and driving operational excellence across the London office.

Main Responsibilities

  • Serve as the first point of contact for drivers, delivering personalized support and resolving queries in a timely manner.
  • Process driver onboarding, ensuring accuracy and compliance with regulatory requirements, while maintaining an exceptional level of face-to-face service.
  • Develop and implement driver engagement campaigns to improve performance, activate onboarded drivers, and enhance the overall driver experience.
  • Collaborate with external stakeholders to ensure the success of projects, such as the PHV subsidy and Onsi platform benefits.
  • Support a range of additional projects, including driver app improvement, bug reporting, and competitor research.
  • Represent the London office globally, interacting with stakeholders and maintaining strong relationships.
  • Coordinate with the central IT team to onboard and offboard employees based in London, ensuring a smooth transition.
  • Arrange for office maintenance, including groceries, cleaning, and additional services as required.

Requirements

  • Thrives in a fast-paced, dynamic environment with a focus on quality and attention to detail.
  • Experience in operational, office management, or customer-facing roles, with a proven track record of delivering results.
  • Excellent written and verbal communication skills, with the ability to tailor communication to diverse audiences.
  • Proactive and self-motivated, with a strong sense of accountability and a drive to achieve goals.
  • Experience using G Suite applications, with a willingness to learn and adapt to new tools.

Benefits and Perks

  • Flexible working arrangements to suit individual needs.
  • Access to LinkedIn Learning for professional development.
  • Sabbatical and special leave policies to support work-life balance.
  • Partnership with WeRoad, offering unique travel opportunities.
  • Generous holiday allowance, including birthday, 24th, and 31st December off.
  • Short-term EU work policy and mobility credit for career advancement.
  • Comprehensive health insurance and employee assistance program.

Diversity, Equity, and Inclusion

FREENOW is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and consider qualified candidates regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability, or age.

  • Senior Operations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Tribe Medical Full time

    Job SummaryWe are seeking a highly skilled Senior Operations Coordinator to join our Medical Device Services team at Tribe Medical. In this critical role, you will provide senior-level operational support and analysis to contribute to the success of our team.Key ResponsibilitiesAssist in planning, training, and investigating inventory issues in loaner...

  • Senior Operations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Grafton Group plc Full time

    About the RoleWe are seeking a highly motivated and organized Senior Operations Coordinator to join our team at Grafton Group plc. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily cash and banking procedures, and maintaining accurate records.Key ResponsibilitiesProvide excellent...

  • Senior Operations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Grafton Group plc Full time

    About the RoleWe are seeking a highly motivated and organized Senior Operations Coordinator to join our team at Grafton Group plc. As a key member of our customer service team, you will be responsible for providing excellent service to our customers, carrying out daily cash and banking procedures, and updating colleague payroll reconciliation and HR...

  • Senior Operations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Blue Octopus Recruitment Ltd Full time

    Blue Octopus Recruitment Ltd is seeking a skilled Senior Operations Coordinator to join their team. The ideal candidate will have experience in planning and coordinating work schedules to ensure efficient completion of tasks within target timescales. Key responsibilities include:Tracking and prioritizing jobs to minimize delays and maximize...

  • Senior Restaurant Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom 67 Pall Mall Full time

    We are currently seeking a highly skilled and motivated Senior Restaurant Operations Coordinator to join our team at 67 Pall Mall.This is an ideal opportunity for a Senior Restaurant Operations Coordinator to join a great team of professionals and contribute to the success of our renowned restaurant.The restaurant itself is a beautifully designed space with...

  • Senior Business Operations Coordinator

    3 days ago

    London, Greater London, United Kingdom Phoenix Renewables Ltd Full time

    Job Description:As a Senior Business Operations Coordinator at Phoenix Renewables Ltd, you will play a critical role in driving the effectiveness of our leadership team by coordinating and delivering strategic actions from the CEO and senior leadership within agreed timescales. Your proactive approach will ensure that business needs are met while ensuring...

  • Operations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom RE-Search London Full time

    Job Title: Operations Coordinator - Build to Rent DevelopmentOur client, a leading residential developer, is seeking an experienced Operations Coordinator to support the day-to-day operational functions of their prestigious London development. The successful candidate will coordinate with maintenance, housekeeping, security, and other internal teams to...

  • Senior Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Cosegic Full time

    Key Responsibilities:Act as a gatekeeper to the CEO, reviewing, prioritizing, and responding to emails and phone calls.Assist the CEO and executive team in developing and executing the company's strategic vision and operational plans through project management, keeping track of actions, owners, and priorities.Act as a sounding board and confidant to the...

  • Senior Operations Coordinator

    4 days ago

    London, Greater London, United Kingdom The Shutters Inc. Full time

    We are seeking a highly organized and detail-oriented Senior Operations Coordinator to join our team at The Shutters Inc. in Montreal, Quebec.Job SummaryThis is a full-time permanent position with an estimated salary range of $45,000 - $55,000 per year, depending on experience.Key Responsibilities:Operations Planning: Plan and coordinate daily operations,...

  • Senior Crude Operations Coordinator

    1 day ago

    London, Greater London, United Kingdom Marlin Selection Recruitment Full time

    Job SummaryWe are seeking a highly skilled Senior Crude Operations Coordinator to join our team at Marlin Selection Recruitment.

  • Senior Operations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Reed Talent Solutions Full time

    We are seeking a highly skilled Senior Operations Coordinator to oversee shift fulfillment and ensure customer Service Level Agreements are met.The ideal candidate will have excellent organizational skills and be proficient in MS Office suite, including Outlook, Excel, Word, and Teams.Responsibilities include:Supporting accurate and timely payroll processes...

  • Senior Financial Controller

    3 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Hays Senior FinanceYour New RoleWe are seeking a highly skilled Financial Manager to join our team at Hays Senior Finance. As a key member of our Operations and Management Teams, you will be responsible for coordinating the accounting processes for all our entities. Your primary focus will be on Financial Accounting and Management, ensuring accurate and...

  • Senior Operations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Norrie Johnston Recruitment - Global Executive Search & Interim Management Full time

    Job SummaryWe are seeking a highly skilled Senior Operations Coordinator to join our team at Norrie Johnston Recruitment - Global Executive Search & Interim Management. The successful candidate will be responsible for overseeing the quality sign-off and returns process, as well as monitoring and developing the performance of the Operations team through goal...

  • Senior Retail Operations Coordinator

    1 day ago

    London, Greater London, United Kingdom The Church of England Full time

    We are seeking a highly skilled and motivated Senior Retail Operations Coordinator to join our team at St Paul's Cathedral in London. The ideal candidate will have a proven track record of success in retail operations, purchasing, and administration, with a strong understanding of supply chain procedures.Job DescriptionThis is a full-time role that will play...

  • Senior Sales Operations Coordinator

    1 day ago

    London, Greater London, United Kingdom Daisy Communications Limited Full time

    Unlock your potential in a dynamic sales environment with Daisy Communications Limited as a Senior Sales Operations Coordinator.Salary: £23,000 per annumLocation: LondonWorking Hours: Monday to Friday – 9:00 - 17:30Job DescriptionThe Inbound Sales Team at Daisy Communications Limited is seeking an experienced and organized individual to provide...

  • Senior Property Operations Coordinator

    1 day ago

    London, Greater London, United Kingdom Criterion Capital Full time

    Job OverviewCriterion Capital, a prominent private property company, is seeking a highly skilled Senior Property Operations Coordinator to join their Asset Management division. This key role will be part of the Property and Facilities Management Department.This is a permanent position with 5 days a week-based working at Criterion Capital's Head Office in the...

  • Festival Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Truck Festival Full time

    Festival Operations Manager Job DescriptionWe are seeking a highly skilled and experienced Festival Operations Manager to join our team at Truck Festival. This is a part-time position with the option to work as a freelance contract.About the Role:The Festival Operations Manager will work closely with the Senior Operations Manager to ensure all operational...

  • Business Operations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Success Talent Full time

    Job Title: Business Operations CoordinatorJob Summary:We are seeking a highly skilled Business Operations Coordinator to join our team at Success Talent. As a Business Operations Coordinator, you will be responsible for providing administrative support to our Senior Management Team, ensuring the smooth operation of our Central London office.Key...

  • Senior Operations Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Office Angels Full time

    Gain a challenging role as an Operations Coordinator with Office Angels, supporting a dynamic team in Brixton, London. With a competitive salary of £35,000 - £36,000 per annum, this position is perfect for a deadline-driven individual with strong administrative skills.This part-time role offers flexible hours of 3-4 days per week, Monday to Friday, with a...

  • Senior Operations Coordinator

    4 weeks ago

    London, Greater London, United Kingdom BioTalent Full time

    Job Title: Operations ManagerJob Description:BioTalent has partnered with an AI Cosmetics start-up based in London to find an experienced Operations Manager.This role plays a vital part in expanding UK operations, managing equipment setup, supporting business operations, and assisting the CEO with key tasks across operations, sales, and marketing.You will be...