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Senior Product Manager
2 months ago
We are seeking a highly experienced Senior Product Manager to join our team at KBC Technologies Group. As a key member of our product leadership team, you will be responsible for defining and executing the product vision and strategy for our financial services products.
Key Responsibilities- Product Leadership: Develop and execute a product strategy that aligns with business objectives and market needs, ensuring the delivery of innovative features that enhance user engagement and satisfaction.
- Engineering Collaboration: Collaborate closely with engineering teams to design and develop technically excellent and commercially viable solutions, ensuring the development of robust, scalable, and innovative products.
- Data-Driven Decision Making: Utilize analytics and user feedback to inform product decisions, implementing strategies that result in measurable improvements in user engagement, revenue, and retention.
- Cross-Functional Team Management: Lead and work alongside cross-functional teams, including engineering, design, marketing, and sales, to deliver seamless product experiences, enhancing team productivity and collaboration through effective leadership and mentoring.
- Market Insight: Conduct comprehensive market research and competitor analysis to anticipate industry trends and strategically position our products, developing partnerships that enhance product offerings and market presence.
We are looking for a candidate with extensive experience managing product lines within the BFSI retail sector at scale, with a deep understanding of customer needs, expectations, and regulatory requirements in this sector.
Key Success Factors/Metrics- User Engagement: Increase in active users, session length, and frequency of use.
- Revenue Growth: Direct contribution to revenue through new features and enhancements.
- Customer Satisfaction: Improvement in Net Promoter Score (NPS) and customer satisfaction ratings.
- Time to Market: Reduction in time from concept to launch.
- Team Productivity: Increase in delivery efficiency and cross-functional team collaboration.
- Experience: 10+ years product experience at global FinTech, bank, or comparable data delivery or consumption company with client exposure, previous leadership roles in product management at major tech firms preferred.
- Industry/Domain experience and expertise: Within at least one of Capital Markets, Retail Banking & Payments, or Wealth & Asset Management.
- Minimum of 3 years of involvement in business-to-consumer capital markets technology.
A Master's degree in Management or Computer Science Engineering, or a related field from a prestigious institution.
Technical SkillsAdvanced understanding of software engineering, system architecture, and Agile development processes, proficiency in DevOps, machine learning, AI, and hardware/software integration is optional.
Soft SkillsExcellent negotiation, communication, and stakeholder management skills, strong analytical, decision-making, and problem-solving abilities.
Critical SFIA Skills Model for this Role- Enterprise and Business Architecture (STPL, Level 6): Provides overall direction in strategic planning and policy development, has a deep understanding of technological trends and advancements.
- Product Management (PROD, Level 6): Initiates the creation of new products and services, identifies how developing new products or adapting existing products can new opportunities, champions the importance and value of product management principles and appropriate product development models.
- Stakeholder relationship management (RLMT, Level 5): Builds long-term, strategic relationships with senior stakeholders (internal and external), negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined.
- Innovation (INOV, level 5): Leads the communication and an open flow of creative ideas between interested parties and the set-up of innovation networks and communities.
- Consultancy (CNSL, level 5): Enhances the capabilities and effectiveness of clients, by ensuring that proposed solutions are fully understood and appropriately exploited.
- Demand management (DEMM, level 6): Engages with and influences senior stakeholders to improve the business value delivered from new or existing services and products.
