Senior User Researcher

1 month ago


Glasgow, Glasgow City, United Kingdom Scottish Gov Full time
About the Role

This is an exciting opportunity to join The Scottish Government as a Senior User Researcher within the Social Security Programme Division. The successful candidate will play a key role in planning, designing, and carrying out research activities to support business and project needs.

Key Responsibilities

  • Lead on a range of qualitative and quantitative user research activities to inform service proposition, policy, and decision-making.
  • Advocate for the value of user research and engage stakeholders in user-centred design practices.
  • Manage ethics documentation, data protection, and equalities impact assessments.

Requirements

  • Experience of leading user research activities and managing research teams.
  • Strong understanding of user-centred service design and delivery practices.
  • Able to communicate research insights to diverse audiences and influence decision-making.

What We Offer

  • Competitive civil service salary and additional digital pay supplement.
  • Contributory pension package and generous leave allowance.
  • Flexible working arrangements and hybrid working options.

How to Apply

Please submit your application via our online application system, including a CV and personal statement tailored to the role.



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