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Technical Support Associate

2 months ago


Ellesmere Port, Cheshire, United Kingdom SGS Full time
Job Overview

As a key member of the SGS team, you will play a critical role in supporting the technical review process and ensuring the accuracy and compliance of reports and certifications.

Key Responsibilities:

  • Support the Technical Review Process: Assist in managing data entry, maintaining records, and ensuring the accuracy of reports in SGS software and systems.
  • Data Management and Maintenance: Manage data entry and maintenance in SGS software and external systems, ensuring all information is accurate and up-to-date.
  • Collaboration and Communication: Collaborate with auditors and technical reviewers to clarify report details and ensure accurate reporting.
  • Communication with Certification Body: Assist in coordinating communication with the certification body and system owners in Germany.
  • Administrative Support: Provide general administrative support to the technical review team, ensuring efficient workflow and adherence to tight deadlines.

Requirements:

  • Experience: Prior experience in administrative roles, particularly in a technical or compliance environment, is preferred.
  • Skills: Strong organizational and time management skills, excellent attention to detail, and commitment to accuracy. Proficient in Microsoft Office Suite and familiarity with data management and communication skills, both written and verbal.
  • Language Proficiency: Proficiency in English is required. Additional languages, especially German, are a plus.