Chief Information Officer

6 days ago


Cardiff County, United Kingdom Franklin Fitch Full time
Job Title: Head of IT

Franklin Fitch is seeking an experienced IT professional to lead our IT team in Cardiff. As Head of IT, you will be responsible for overseeing the development and implementation of our IT strategy, ensuring effective and timely delivery of IT projects.

Key Responsibilities:
  • Develop and execute the IT strategy in alignment with the firm's goals and objectives.
  • Manage and mentor a team of IT professionals, including the Service Desk Manager, Service Delivery Manager, and IT Security & Operations Manager.
  • Ensure the service desk operates efficiently and effectively.
  • Oversee the delivery of IT services, ensuring they meet business needs and comply with established SLAs.
  • Lead IT infrastructure initiatives to ensure robust and reliable systems.
  • Collaborate with senior management and other stakeholders to understand and address IT needs.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in a senior IT management role, ideally within the legal sector or a professional services environment.
  • Strong understanding of IT service management, IT infrastructure, and operations management.
  • Demonstrated ability to implement IT strategies and lead large-scale IT projects.
  • Excellent leadership and team management skills with a track record of developing high-performing teams.
  • Strong problem-solving and decision-making abilities.
  • Outstanding communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
What We Offer:
  • Minimum of 25 days holiday plus bank holidays.
  • Two Corporate Social Responsibility days.
  • Birthday day off.
  • Death in service equivalent to twice annual salary.
  • Auto enrolment pension scheme.
  • Hybrid working.
  • Employee Assistance Programme.
  • Discounts for local businesses.
  • Professional fees paid (subject to requirement for your role).
  • Employee recruitment incentive scheme.


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