Workshop Team Lead

3 days ago


Luton, Luton, United Kingdom Halfords Full time

About the Role:

As a Workshop Controller at Halfords, you will lead the Workshop team on a day-to-day basis, ensuring the smooth operation of our Bedford centre. Your expertise in managing a team and supervising workshop performance will drive delivery and exceed customer expectations. You will allocate jobs to the team, hold daily huddles, and inspire and mentor colleagues to develop their technical capabilities.

Key Responsibilities:

  • Manage a team of technicians to deliver high-quality work
  • Supervise workshop operations and ensure compliance with health and safety standards
  • Develop and implement technical training programs to improve team performance
  • Collaborate with management to drive customer metrics and KPIs
  • Manage labour force scheduling and optimize time management

About Halfords:

Halfords is the UK's leading retailer of motoring and cycling products and services. We're committed to providing a first-class customer experience and a great working environment. As a Workshop Controller, you will be part of our success story and contribute to our growth in the motoring services and electric mobility sectors.


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