Senior CRM Executive

1 week ago


West Midlands, United Kingdom Harnham Full time
Job Title: Senior CRM Executive

About the Role:

We are seeking a highly skilled Senior CRM Executive to join our HMC team at Harnham. As a key member of our team, you will be responsible for driving our customer relationship management strategy and delivering exceptional customer experiences.

Key Responsibilities:

  • Develop and implement CRM strategies to enhance customer engagement and loyalty
  • Work closely with internal teams, including Trading, to ensure seamless communication and collaboration
  • Design and execute A/B testing to optimize customer communications and promotions
  • Collaborate with stakeholders to ensure effective CRM implementation and continuous improvement

Requirements:

  • Strong communication and organizational skills
  • Proven experience in CRM strategy and operations
  • Ability to analyze data and make informed decisions
  • Excellent customer experience skills

Interview Process:

The interview process will consist of two stages: an initial chat with the hiring manager and a task and presentation.



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