Senior CRM Executive

4 weeks ago


West Midlands, United Kingdom Harnham Full time
About the Role

We are seeking a highly skilled CRM Executive to join our team at Harnham, a leading recruitment agency. As a CRM Executive, you will play a key role in driving business growth and customer engagement through effective CRM strategies.

Key Responsibilities
  • Develop and implement CRM strategies to enhance customer experience and loyalty
  • Work closely with internal teams, including Trading, to drive business growth and revenue
  • Design and execute A/B testing campaigns to optimize customer engagement and conversion rates
  • Collaborate with stakeholders to communicate key findings and recommendations
Requirements
  • Strong communication and organizational skills
  • Ability to analyze data and drive business decisions
  • Experience with A/B testing and customer experience optimization
Interview Process

The interview process will consist of two stages: an initial chat with the hiring manager and a task and presentation.


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