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German and French Speaking Customer Support Specialist

2 months ago

Wolverhampton, Wolverhampton, United Kingdom Advancing People Full time
Job Overview: We are looking for a German and French speaking customer support specialist to provide excellent customer service to our clients in the West Midlands region.

In this role, you will be responsible for handling customer inquiries via phone and email, as well as generating and managing responses to customers. This is a great opportunity to work with a dynamic team at Advancing People.

About the Job

The ideal candidate will have previous customer service experience and be fluent in both German and French. They will also have good computer skills and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional customer service via phone and email.
  • Deal with web enquiries promptly and effectively.
  • Generate and manage responses to customers via letters, telephone and email.
Requirements:
  • Fluent in German and French.
  • Previous customer service experience.
  • Good computer skills.
What We Offer:
  • Annual salary: £28,000.
  • Company benefits package.
  • Flexible working arrangements, including remote work options.