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Account Manager

2 months ago

Lancing, West Sussex, United Kingdom The Scouts Association Full time

About the Account Handler Role:

As a key member of our team at The Scouts Association, you will act as a primary point of contact for our clients, providing expert guidance and support for their insurance needs.

Key Responsibilities:

  • Offering information, guidance, and quotes to existing clients in respect of their insurance needs
  • Cross-selling and up-selling relevant products to existing clients
  • Providing information, guidance, and quotes to prospects in respect of their insurance needs and converting these to clients
  • Achieving targets set in respect of existing client revenue retention, new business growth, and lead generation
  • Administration of policies in line with the objectives of accuracy, speed, and completeness, dealing with all policy and client queries and achieving prompt and appropriate solutions
  • Collection of premiums income in line with The Scouts Association policies
  • Working as an effective member of our team
  • Complying with all business and office procedures and regulatory requirements
  • Pro-actively reviewing all insurance procedures in use and suggesting continual improvements as part of our commitment to treating customers fairly
  • Processing and handling of claims for clients

What We Are Looking For:

  • Experience with youth charities and their insurance needs
  • Experience working in the commercial insurance industry
  • Computer literacy and experience in using insurance systems
  • Knowledge and experience of regulatory compliance and best practices
  • Ability to advise on, sell, and service all classes of commercial insurance products
  • Professional insurance qualifications

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for learning and development
  • A competitive salary and benefits package
  • A chance to make a real difference in the lives of young people