Team Leader

3 weeks ago

South Shields, South Tyneside, United Kingdom Flaming Grill Full time

Flaming Grill is seeking a skilled Team Leader to join our team. As a Team Leader, you will be responsible for providing exceptional customer service, deputizing for management, and ensuring the smooth operation of our bar. You will be a role model for the team, demonstrating a great eye for detail and a positive can-do attitude. Previous experience in a supervisory role in the hospitality industry is required. We offer a competitive salary, pension contribution, and a range of benefits, including training and development opportunities, discounts on food and drink, and access to our employee assistance program. If you are a motivated and organized individual with a passion for delivering excellent customer service, we encourage you to apply.

**Key Responsibilities:**

* Provide exceptional customer service and ensure a warm welcome for all customers
* Deputize for management and resolve any issues that arise
* Ensure the smooth operation of the bar, including maintaining a safe and clean environment
* Develop and implement strategies to improve customer satisfaction and loyalty
* Collaborate with the team to achieve sales targets and improve operational efficiency

**Requirements:**

* Previous experience in a supervisory role in the hospitality industry
* Excellent communication and interpersonal skills
* Ability to work under pressure and prioritize tasks effectively
* Strong attention to detail and organizational skills
* Passion for delivering exceptional customer service

**What We Offer:**

* Competitive salary and pension contribution
* Training and development opportunities
* Discounts on food and drink
* Access to our employee assistance program
* Opportunity to work with a dynamic and growing company

If you are a motivated and organized individual with a passion for delivering excellent customer service, we encourage you to apply.

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