Plumber/ Experience with bathrooms Coordinator
4 weeks ago
Job Title: Plumber/ Experience with bathrooms Coordinator
Location: Langley, Berkshire
Job Type: Full time & permanent
Salary: £30,000 to £40,000
Benefits: Parking, Benefits/ package
Job Description:
We are seeking a skilled Plumber/ Experience with bathrooms Coordinator to join our team at Platinum Recruitment Consultancy. As a key member of our team, you will be responsible for managing all incoming customer emails and phone calls regarding technical questions.
You will evaluate any returned items with a technical fault, organise replacement parts that need to be despatched to customers, and work with the warehouse to ensure spare parts are correct and up-to-date.
Additionally, you will work with the supplier on any defective products and improvements, help train staff on products and any specific issues that might be encountered, and learn the product to advise/guide customers as necessary.
Key Responsibilities:
- Manage all incoming customer emails and phone calls regarding technical questions
- Evaluate any returned items with a technical fault
- Organise replacement parts that need to be despatched to customers
- Work with the warehouse to ensure spare parts are correct and up-to-date
- Work with the supplier on any defective products and improvements
- Help train staff on products and any specific issues that might be encountered
- Learn the product to advise/guide customers as necessary
Requirements:
To be successful in this role, you will need to have either good plumbing or heating/ bathroom experience. You will also need to be able to work in an office-based environment and have excellent communication skills.
What We Offer:
We offer a competitive salary of £30,000 to £40,000, plus benefits including parking and a benefits package. You will also have the opportunity to work with a dynamic team and develop your skills and knowledge in the field of plumbing and bathroom experience.
How to Apply:
If you are a skilled Plumber/ Experience with bathrooms Coordinator looking for a new challenge, please click the 'Apply Now' button below to submit your application. One of our team will be in touch to discuss the role further.
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