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Optical Services Representative

1 week ago


Salisbury, Wiltshire, United Kingdom OPTICAL EXPRESS Full time
Job Title: Optical Services Representative

Location: Salisbury, UK

Salary: Up to £24,000 per annum (pro rata) + bonus potential

About Us: As a leading provider of eye care services, Optical Express prioritises delivering exceptional patient experiences, outstanding clinical outcomes, and continuous investment in our people and technology.

We are seeking an experienced Optical Services Representative to join our team. In this role, you will be responsible for building strong relationships with patients, assisting with consultations, and maintaining accurate records.

Key Responsibilities:

  • Foster strong connections with patients and communicate effectively throughout the treatment process
  • Support patient consultations, scan eyes using state-of-the-art equipment, and introduce patients to optometrists
  • Co-ordinate treatment schedules, discuss finance options, and maintain accurate patient records

Requirements:

  • Possess excellent communication and organisational skills
  • Demonstrate a passion for delivering world-class customer service
  • Show motivation and drive to succeed in a busy environment

Benefits:

  • Competitive salary and bonus potential
  • State-of-the-art working environments
  • Free eye tests and discounted prescription eyewear
  • Ongoing training and development opportunities