Mobile Vehicle Technician

3 weeks ago

Perry Street, United Kingdom Microlise Full time
About the Role

We are seeking an experienced Mobile Vehicle Technician to join our team at Microlise. As a Technical Hardware Engineer, you will be responsible for providing continued support to our growing customer base in the Gravesend area and surrounding regions.

Key Responsibilities
  • Timely visits to customer sites to undertake the installation, service, and support of Microlise products
  • Completing survey visits and identifying suitable solutions
  • Completing QA visits on Microlise products and peripherals in customer assets
  • Inventory management
  • Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
  • Liaise with customers at all levels
  • Provide support to your peers and contractor resource where required
  • Ensure administration is concise, accurate and professional
  • Adhere to all internal process and procedures
  • Report on statistical information when required
Requirements
  • Demonstrable experience in a similar role; auto electrics and/or telematics
  • Full UK Driving Licence
  • Experience of working to Service Level Agreements and Operational Schedules
  • Understanding of vehicle wiring diagrams and ability to interpret these
  • Evidence of strong customer service skills with a professional approach
  • Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
  • Be able to work autonomously, solve problems independently and adhere to agreed processes
  • Take pride in what you do ensuring quality and accuracy
  • Valid Passport for travel
Working Pattern

Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage.

This is a field-based role covering the Gravesend area, however our Head Office is based in Nottingham and you will be required to visit Head Office on an ad-hoc basis in line with business needs.

What We Offer
  • Full support and training to ensure you are well equipped to succeed in your role
  • Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
  • 25 days holiday, excluding bank holidays, increasing with service
  • Life Assurance, 4 times your annual salary
  • Invested in employee health and well-being with over 20 mental health first aiders in the business
  • Employee Assistance Programmes
  • Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway

We are a Great Place to Work certified company and have been recognised by the global authority on workplace culture. We offer a range of benefits and incentives to our employees, including Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more.

As a Technical Hardware Engineer at Microlise, you will have the opportunity to work with a leading telematics company, working with many household names such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos to name a few.

We are proud to be a UK-based company, operating for over thirty years and recently becoming a Publicly Listed Company with shares trading on the London Stock Exchange.

Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

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