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Retail Shift Manager

2 months ago

London, Greater London, United Kingdom Workingmums Full time

Job Summary

Lidl is seeking a highly motivated and experienced Retail Shift Manager to join our team. As a key member of our store operations team, you will be responsible for maintaining high standards of customer service, ensuring efficient store operations, and leading a team of colleagues to achieve targets.

Key Responsibilities

  • Motivate and support your team to achieve targets and provide excellent customer service
  • Swiftly solve problems and delegate tasks to ensure smooth store operations
  • Create an environment where colleagues can succeed and develop their skills
  • Manage store operations in the absence of the Store Manager and Deputy Store Manager
  • Handle freshness, cash processes, inventory, and stock management to ensure efficient store operations
  • Provide an exceptional customer experience every time

Requirements

  • Experience leading a team in a fast-paced environment
  • Ability to effectively delegate tasks and motivate colleagues
  • Patience and a friendly manner with the ability to remain calm in challenging situations
  • Passion for delivering excellent customer service and leading a team
  • Proactive and encouraging approach to help colleagues develop and improve store operations

What We Offer

  • Competitive hourly pay rate based on equal opportunity and pay structures
  • Extra pay for work during bank holidays and night shifts
  • Generous benefits package, including 30-35 days holiday (pro rata), 10% in-store discount, and enhanced family leave
  • Pension scheme and long service awards

About Lidl

Lidl is a dynamic and fast-paced company that values its employees and provides opportunities for growth and development. If you are a motivated and experienced Retail Shift Manager looking for a new challenge, we encourage you to apply.