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Brand Services Coordinator

2 months ago

Ely, Cambridgeshire, United Kingdom St Mary's Surgery Full time
Job Opportunity at St Mary's Surgery

We are seeking a highly skilled and dynamic individual to join our Patient Services Team as a Receptionist/Administrator. This is a fantastic opportunity to work in a fast-paced environment, providing exceptional customer service to our patients and supporting the smooth operation of our GP practice.

About the Role

As a Receptionist/Administrator, you will be responsible for managing patient appointments, handling phone calls, and maintaining accurate records. You will work closely with our clinical team to ensure seamless communication and efficient patient flow.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors
  • Manage patient appointments and maintain accurate records
  • Handle phone calls and respond to patient inquiries
  • Support the clinical team with administrative tasks
  • Work effectively in a team environment
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Good IT skills and experience with practice management systems
  • Previous experience in a reception or administrative role (desirable)
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we would love to hear from you.